Shipping Policy
Srinathji Electronics · Thane, Maharashtra · updated August 2026
Policy
Shipping Policy
Everything on this site ships from Thane to addresses within India. The charges and estimates below are the ones our checkout uses.
1. Shipping charges
Free shipping on orders of ₹1,499 and above; a flat ₹79 applies below that. The applicable delivery charge is shown before checkout is completed. Cash on Delivery carries the same delivery charge as a prepaid order; there is no additional COD fee.
| Order value ₹1,499 and above | Free shipping |
|---|---|
| Order value below ₹1,499 | Flat ₹79 |
| Cash on Delivery surcharge | None |
2. Where we ship
India only. We do not ship internationally and we do not deliver to PO boxes, because our courier partners need a deliverable street address. If a PIN code turns out not to be serviceable we contact you at [email protected] and cancel the order with a full refund rather than leave it open.
3. Handling and delivery estimates
| Stage | Metro cities | Rest of India |
|---|---|---|
| Handling | 1-2 business days | 1-2 business days |
| Transit | 2-4 business days | 4-8 business days |
| Total estimate | 3-6 business days | 5-10 business days |
Orders placed after 2:00 PM IST or on a public holiday begin handling on the next working day.
These are estimated delivery times, not guaranteed delivery dates. Actual times may be longer during severe weather, transport disruption, regional strikes or other circumstances outside our control.
4. How orders are packed
Small accessories ship in a padded envelope or a small box. Tripods and ring lights are longer, heavier parcels and can take slightly longer on the road. Adhesive grips ship with the backing film intact; once that film is peeled the item counts as used.
5. Tracking
A tracking number is emailed to the order email once the parcel is handed to the courier. Tracking can take a few hours to start showing movement. If there is no movement after two working days, send your Order ID to [email protected] and we will follow it up.
6. Delivery attempts and address changes
Our courier partners normally make multiple delivery attempts. If nobody is available after the final attempt the parcel returns to us; we contact you and either re-ship it, with delivery charged again, or refund it. An address can only be corrected before dispatch.
7. If a parcel arrives damaged
Contact us within 48 hours of delivery with photographs of the parcel and its contents. An unboxing video is strongly recommended and settles a claim fastest, but it is not a condition. The full procedure is in our Return & Refund Policy.
8. Business & order fulfilment address
Srinathji Electronics
Abhivadan, Shivaji Path, near Alok Hotel, Naupada
Thane, Maharashtra 400602, India
[email protected] · +91 98207 71449 · Customer service: 10:00 AM – 10:30 PM IST, daily
We are an online-only retailer and do not operate a customer-facing showroom.